Information We Collect
We collect a variety of information to ensure a seamless and personalized experience for you. The data we collect is necessary for account creation, gameplay, and ensuring the security of transactions.
Personal Information
When you register for an account, we may collect the following personal information:
- Full name
- Date of birth
- Email address
- Postal address
- Phone number
- Payment details (such as credit card or bank account information)
- IP address
Non-Personal Information
We also collect non-personal information to help improve our platform, such as:
- Browser type and version
- Device type (desktop, mobile, etc.)
- Location data (IP-based geolocation)
- Pages visited and time spent on the site
- Referring websites
How We Use Your Information
Mostbet uses the information we collect for various purposes, including:
Account Management
- To create, maintain, and manage your account.
- To verify your identity and prevent fraudulent activities.
- To provide customer support and assist you with any queries or issues.
Transaction Processing
- To process your deposits, withdrawals, and transactions.
- To provide payment services securely and efficiently.
Marketing and Communications
- To send you promotional offers, updates, and newsletters (only with your consent).
- To notify you of new features, bonuses, and promotions tailored to your preferences.
Improving Our Services
- To analyze trends and user behavior to improve our platform.
- To develop new features and enhance the gaming experience.
Legal Compliance
- To comply with legal requirements, such as age verification and anti-money laundering regulations.
- To investigate and address any complaints, disputes, or suspicious activities.
How We Protect Your Information
We implement strict security measures to ensure your personal data is protected against unauthorized access, loss, misuse, or alteration.
Data Encryption
- We use industry-standard encryption technologies (SSL/TLS) to protect your sensitive data during transmission.
Secure Payment Systems
- We partner with trusted payment processors to ensure that your financial transactions are safe and secure.
Internal Security Measures
- We maintain strict access controls within our organization to ensure that only authorized personnel can access your personal information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- To maintain and manage your account.
- To comply with legal obligations, such as tax and financial reporting.
- To resolve disputes and ensure compliance with terms and conditions.
Once your information is no longer required, we will securely delete or anonymize it.
Your Rights
As a user, you have the following rights regarding your personal data:
Access and Correction
- You can request access to the personal information we hold about you, as well as request corrections if any information is inaccurate or incomplete.
Deletion of Data
- You may request that we delete your personal data, subject to any legal or regulatory obligations we are required to follow.
Withdrawal of Consent
- If you have given consent for us to process your data for marketing purposes, you may withdraw your consent at any time.
Opt-Out of Marketing Communications
- You can opt out of receiving promotional emails and newsletters by clicking the unsubscribe link in any email or by contacting our support team.
Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist in operating our platform, such as payment processors, marketing agencies, and hosting providers.
Legal Requirements
We may disclose your personal information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of Mostbet or its users.
Business Transfers
In the event of a merger, acquisition, or sale of Mostbet, your personal information may be transferred as part of the transaction, but we will ensure that the privacy of your data is maintained.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and collect information about your browsing behavior on our platform.
What Are Cookies?
Cookies are small text files that are stored on your device and allow us to recognize your preferences and improve your experience on our platform.
How We Use Cookies
- To personalize your experience.
- To remember your login credentials for convenience.
- To analyze how users interact with our site and improve our services.
You can control cookie preferences in your browser settings. However, disabling cookies may impact your ability to use some features of the platform.
Changes to This Privacy Policy
Mostbet reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information.